Hacked Meta ad accounts and business assets
If someone else has taken over your ad account, portfolio or Page, secure your profile first, then remove unknown people and report the compromise through Meta’s official flow. Act in order and keep records.
HACKED
Secure first, recover second.
Hackers often add themselves as admins and change payment methods. Closing that door matters before any appeal.
Meta decides the recovery.
Hacked ad account: recovery steps
Secure your Facebook profile, change passwords and turn on two-factor authentication.
HACKEDBusiness portfolio hacked, then banned
A hacked portfolio is often restricted afterwards because the attacker ran ads that broke the rules.
HACKEDHacked ad account: protect your pixel and data
An attacker with access can see audiences and pixel data.
HACKEDUnknown charges on a Meta ad account
If you see ads or charges you did not create, someone may have access.
HACKEDPhishing messages aimed at advertisers
Fake messages claim your ad account will be disabled and ask you to log in or appeal through a link.
HACKEDA hacker added people to your business portfolio
Open People in your portfolio, remove admins you do not know and check partners and apps.
YOUR QUESTIONS
Frequently asked questions
What do I do first?
Secure your own profile, then use the official hacked account flow.
Will I get the money back?
Charges are handled through billing support. No outcome is certain.
Want help with your ad account?
Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.