What we do
Work out what was lost, prepare the recovery or review request, and go through Meta’s official routes with you.
Help restoring a Meta ad account.
We look at what was lost, find the right recovery route and prepare the request. Meta makes the final decision.
Restore Ad Account is an independent service that helps advertisers regain access to lost, hacked or restricted Meta ad accounts and the assets tied to them. Meta makes the final decision. You stay the owner of the account throughout.
What we do not do
Ask for passwords, take over accounts, buy or rent accounts or use tricks to get around a ban.
What to send
The ad account ID, a screenshot of what you see, and a short timeline of what happened.
Send what you see
WhatsApp or email.
Hear back
We say honestly whether we can help.
Restore
We prepare the request and go through the official route with you.
No promises
Meta decides. We cannot promise a result or a date.
Scope
Lost access, hacked assets, banned profiles, portfolios, Pages and pixels tied to ad accounts.
Privacy
We use what you send only for your request. See the privacy notice.
YOUR QUESTIONS
Frequently asked questions
What does it cost?
It depends on what the notice says and what is needed.
Can you restore a hacked account?
We prepare the recovery and the evidence. Meta decides.
Do you work with agencies?
Yes. Send one notice per client account.
Want help with your ad account?
Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.