A hacker added people to your business portfolio

Open People in your portfolio, remove admins you do not know and check partners and apps. Do this after you secure your own profile. Then review payment methods and ad accounts and use Meta’s report option.

By the Restore Ad Account team · Published 29 October 2026 · Last updated 29 October 2026

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Clean up

Secure your profile.
Open People and remove unknown ones.
Check Partners.
Check connected apps.
Review payment methods.

Why order matters

Removing people before you secure your profile leaves the door open.

After

Request review of any restriction and mention the hack.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can I see when they were added?

Activity history may show it.

Should I leave their ads running?

Pause them first.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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