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Second admin on a separate login before Black Friday

Before a heavy Q4 or Black Friday spend, add a second admin who signs in with their own Facebook login. If one profile is restricted from advertising or disabled, the other admin can still reach the business portfolio, pause ads and handle billing. Shared logins and a single admin are the usual reason a whole portfolio goes dark.

By the Restore Ad Account team · Published · Last updated

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People access check

  1. Open Business settings, then People.
  2. Confirm at least two people have full control on the portfolio.
  3. Confirm each uses their own login, not a shared password.
  4. Remove former staff and unused partner access.

What the second admin needs

What this does not do

A second admin does not stop Meta from restricting an asset. It keeps someone inside the portfolio so you can read notices and request reviews.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can the second admin be on the same email domain?

Yes. The important part is a separate login and separate two-factor setup.

Should an agency be the only backup?

Prefer a person inside the business plus partner access for the agency.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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