Agency checklist
- Screenshot every notice with the client present or copied.
- Note profile vs ad account vs Page vs portfolio.
- Confirm partner access still works and a backup admin exists.
- Fix billing or verification items the notice names.
- Submit one review per open option. Do not spray the same text across every form.
What to tell the client
- Final on one asset does not always mean every asset is closed.
- A new ad account from the same restricted profile is not a clean fix.
- You will not ask for their Facebook password.
Handover if you lose partner access
Use written authority and the client's own admins. See written authority for an agency to manage ad accounts.
Official sources
- About business portfolio and business asset permissions (Meta Business Help Center)
- About advertising restrictions (Meta Business Help Center)
- Request a review if you are restricted from advertising (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.