restoreadaccount.

Offers in your DMs after an ad account ban

After you post about a banned ad account, expect DMs offering rented accounts, aged profiles, special cards or a contact at Meta. Do not take them. Using someone else's ad account or profile breaks Meta's rules, can get your business portfolio restricted, and gives a stranger access to your pixel and customer data.

By the Restore Ad Account team · Published · Last updated

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Common offers and the risk

OfferRisk
Rent an ad account or agency accountYou do not own it. It can be shut off, and your pixel is now linked to it.
Aged or verified profiles for saleBuying accounts breaks Meta's rules. Profiles like these are often restricted soon after.
A contact at Meta who can restore youNo one outside Meta can make the decision. Requests for login codes or fees are a scam sign.
A card that will not get flaggedPayment method is not the only signal. A new card does not lift a restriction.

What to do instead

  1. Request a review on the disabled ad account from Account Quality.
  2. Check whether your profile or portfolio is restricted too.
  3. Keep running organic posts, email and your site while you wait.
  4. If you shared a login code or password with anyone, change it now and see gave a login code to someone claiming to be Meta.

Protect the business while you wait

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Is it ever safe to use an agency ad account?

Working with a real agency under a written agreement is normal. Renting access from a stranger is not.

Can someone recover my ad account for me?

An outside service can help you prepare and organise the review. Meta makes the final decision.

How do I report a scam DM?

Report the message in the app where you got it, then block the sender.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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