How do I get my profile's advertising access back?

Request a review of your profile in Account Quality and confirm your identity if Meta asks. While the review is open, keep business ads running through another admin.

By the Restore Ad Account team · Published 30 October 2026 · Last updated 30 October 2026

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Do this now

Open Account Quality and choose your profile.
Read the reason.
Request a review.
Complete ID verification if requested.
Let another admin run the business's ads.

What to write

"My profile was restricted from advertising on [date]. I manage ads for [business] and believe this is in error."

Deadlines

Act today. Follow any date Meta shows on the notice.

What to avoid

Paying anyone who asks for your codes or password.
Creating new assets while recovery is open.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can colleagues keep advertising?

Yes, on their own profiles.

Should I make a second profile?

No. That can lead to further restrictions.

Who makes the final decision?

Meta does. No outside service can decide for Meta.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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