What to do with your ad account while a profile appeal is pending

While a profile is disabled, the ad accounts it administers can keep running or can be locked, depending on who else has access. Use the wait to protect payments, data and access.

By the Restore Ad Account team · Published 29 October 2026 · Last updated 29 October 2026

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Do

Ask a second admin to check delivery and payment.
Export reports.
Pause ads that depend on you approving replies.
Keep notes of the appeal date.

Do not

Log in from a new profile you borrowed.
Hand over the old login.

If there is no second admin

Check whether the ad account can be managed by a partner business. Do not share your password.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Will ads stop?

Not always. Check delivery.

Will billing continue?

Yes while ads run.

Can a friend run it?

Only as a properly added person.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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