restoreadaccount.

A hacker removed me from my Business Manager

If any other admin still has access, ask them to remove the intruder right now. If nobody does, report it through Meta's hacked help and contact Meta support with the portfolio ID and proof you own the business.

By the Restore Ad Account team · Published · Last updated

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Do this now

  1. Call or message every other admin and ask them to check People in Business settings.
  2. Secure your own profile with a new password and two-factor.
  3. Find Meta's emails about admin changes.
  4. Report through facebook.com/hacked.
  5. Contact Meta support with the portfolio ID, invoices and business documents.

What to write

"I was removed from business portfolio [ID] on [date] by someone I do not know. Attached: invoices and business registration for [legal name]."

Deadlines

What to avoid

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can Meta add me back?

Meta decides after its own checks.

Which proof helps most?

Invoices paid by you, business documents and Meta's own security emails.

Who makes the final decision?

Meta does. No outside service can decide for Meta.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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