Do this now
- Call or message every other admin and ask them to check People in Business settings.
- Secure your own profile with a new password and two-factor.
- Find Meta's emails about admin changes.
- Report through facebook.com/hacked.
- Contact Meta support with the portfolio ID, invoices and business documents.
What to write
"I was removed from business portfolio [ID] on [date] by someone I do not know. Attached: invoices and business registration for [legal name]."
Deadlines
- Act today. Follow any date Meta shows on the notice.
What to avoid
- Paying anyone who asks for your codes or password.
- Creating new assets while recovery is open.
Official sources
- Recover a hacked or compromised business portfolio (Meta Business Help Center)
- Troubleshoot unrecognized activity on your ad account (Meta Business Help Center)
- Submit a request to get full control of a business portfolio (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.