restoreadaccount.

Spending limit hit overnight on a hacked ad account

A takeover can burn a daily limit in hours. After stopping the ads, set a lower limit, secure access and take records to your bank.

By the Restore Ad Account team · Published · Last updated

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Steps

  1. Pause all campaigns.
  2. Lower the account spending limit.
  3. Remove strangers and unknown apps.
  4. Collect the invoices.

Money

Contact your bank about the charges. Ask Meta through the billing help for a review of unauthorised charges.

Prevent

Keep a modest limit and alerts on.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can charges be reversed?

Sometimes. It depends on your bank and Meta's review.

Is the limit permanent?

You can change it later.

Why did it happen?

Possibly stolen login details.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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