What is affected
- Your login to Ads Manager.
- Admin rights tied to that profile.
- Pages and portfolios where you were the only admin.
What to do
- Appeal the profile with the official option.
- Ask another admin to check billing and ads.
- Do not create a replacement profile.
If there is no other admin
Ads can keep running until limits, but you cannot edit them. Use Meta’s support routes for the portfolio.
Official sources
- Add another review of your ads with peer approval (Meta Business Help Center)
- Submit a request to get full control of a business portfolio (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.