Steps
- List every ad account, Page, pixel and Instagram account in the portfolio.
- Seller adds the buyer's admins with full control.
- Buyer turns on two-factor for every admin.
- Seller removes their own access.
- Update business details and verification.
In the sale agreement
- Who hands over admin access and when.
- Which assets are included.
- Who pays outstanding ad balances.
If the seller will not cooperate
Use Meta's request for full control with documents showing the business is yours.
Official sources
- About business portfolio and business asset permissions (Meta Business Help Center)
- Submit a request to get full control of a business portfolio (Meta Business Help Center)
Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.