Domain verification lost or removed

If your domain verification disappears, verify again with a DNS record or a meta tag. Check which portfolio owns the domain, because only one can. If another business claimed it, you may need Meta’s support routes.

By the Restore Ad Account team · Published 29 October 2026 · Last updated 29 October 2026

Want help with this? Message us on WhatsApp

Steps

Open Brand Safety, then Domains.
Add the domain.
Choose a verification method.
Publish the record or tag.

If someone else owns it

Use support with proof you own the domain.

Keep it safe

Keep DNS access in more than one person’s hands.

Official sources

Submit a request to get full control of a business portfolio (Meta Business Help Center)

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Does losing it stop ads?

Some features need it.

How long does DNS take?

It varies.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

Message us on WhatsApp Email us