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My Instagram account is restricted from boosting posts

Check Account Status in the Instagram app first. It shows whether the account has a restriction and, when available, a way to request a review. Also check the linked ad account and your profile in Account Quality, since the block can sit there.

By the Restore Ad Account team · Published · Last updated

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Do this now

  1. In Instagram, open Settings and then Account Status.
  2. Request a review if it is offered.
  3. Open Account Quality and check the linked ad account and your profile.
  4. Make sure the Instagram account is a professional account linked correctly.
  5. Remove posts that break the rules.

What to write

"My Instagram account [username] cannot boost posts since [date]. We removed [posts] and ask for a review."

Deadlines

What to avoid

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Is the problem on Instagram or the ad account?

Check both. Either can block boosting.

Should I make a new account?

No.

Who makes the final decision?

Meta does. No outside service can decide for Meta.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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