Instagram account disabled and the ad account is blocked

If your Instagram account is disabled, ads using it cannot run. Appeal the Instagram account with the official option, check the ad account status separately and use another asset only if it is legitimately yours. Do not set up a replacement to dodge the ban.

By the Restore Ad Account team · Published 29 October 2026 · Last updated 29 October 2026

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What to do

Appeal the Instagram account.
Check the ad account in Business Support Home.
Pause campaigns that use the account.
Keep your Page ads separate if allowed.

What not to do

Do not create a new Instagram account to continue the same ads.

After it returns

Check the connection to your Page and ad account.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Can I run ads from my Page alone?

Often yes, if the Page is fine.

Is a business Instagram account safer?

It does not remove enforcement.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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