Appeal a disabled Facebook profile that runs ads

Use the appeal option on the disabled profile notice. Provide the ID if asked, with clear photos and the right name. Do not repeat the request. While waiting, ask another admin to protect your ad account and billing.

By the Restore Ad Account team · Published 29 October 2026 · Last updated 29 October 2026

Want help with this? Message us on WhatsApp

The steps

Open the notice on the disabled profile.
Choose the appeal option.
Upload identity documents if asked.
Wait for the reply.

Prepare

A clear photo of a valid ID.
A reachable email.
The name matching the profile.

Meanwhile

Check that the ad account has another admin.

Official sources

Add another review of your ads with peer approval (Meta Business Help Center)

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

How long will it take?

Meta sets the time.

Do I need an ad account to appeal?

No. The profile appeal is separate.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

Message us on WhatsApp Email us