restoreadaccount.

Instagram hacked and ads running from your account

Hijacked Instagram accounts are used to run ads. Secure the account, stop the ads and check the linked ad account for charges and new admins.

By the Restore Ad Account team · Published · Last updated

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Do

  1. Use Instagram's hacked account help.
  2. Reset the password and log out other sessions.
  3. Check linked ad accounts and Pages.
  4. Pause unknown ads.

Check

Email and phone number on the account.

Afterwards

Turn on two-factor and review connected apps.

Official sources

Meta changes its help pages, menus and forms often. Follow the wording on your own screen and the current Help Center. Restore Ad Account is an independent service and is not affiliated with Meta.

YOUR QUESTIONS

Frequently asked questions

Will Meta restore it?

Often if you can prove ownership.

Do I owe for the ads?

Dispute with your bank.

Can followers be affected?

Warn them once secure.

Want help with your ad account?

Send the notice you see and the ad account ID on WhatsApp or email. You hear whether we can help. Never send a password or a login code.

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